Every small business out there looks for a way to increase productivity regardless of their size or shape. Technology has not been scary for a long time but most businesses are unaware of its real magic in other words most are unaware of what is really out there. This is where the consulting makes all the difference. Small business needs a team they can trust for direction in technology that is worthwhile. At CTU we strongly believe we’re that perfect team. Our fanatic family of  geeks are eager to get their hands dirty for you all day and night. We don’t speak from reviews, we speak from real life testing of technology. Since we started working with small business back in 1998 we have created many success stories to fit here, but we can simply say we only consider it a success if our solution helps you get the task done quicker with lesser chances of human error at financial savings. Our experience shows that clients and their needs are so unique offering a list of consulting services defeats our purpose but to feel free to take at the examples below to get a general idea.

CRM System:

Current customer contacted us with a request. They had 7 employees most traveling constantly. They needed a system to store all of their client information. They needed something that is as powerful and comfortable as a desktop software yet available anywhere in the world. They needed this tool to have reminders, call logs, and customer details with reporting and printing options. After reviewing the details and talking about the possibilities with the client and their staff we recommended a custom web based solution with the data located on a cloud. We have worked with our web developers and created an online portal with the unique fields and features. This portal once in place became the backbone of our client’s system which we still to this day maintain and add features to enhance.

Network Storage:

New client with a defective hard disk drive asked us to address two things. He wanted to make sure he would’t lose his data again in the future and he also wanted a better way for swapping files at his office instead of using a USB stick. We suggested a network storage device made up of 2 x 1TB hard disk drives configured with Raid-1 (mirroring for data redundancy). Setup took less than an hour and he complements us ever since for gaining productivity, speed, and peace of mind ever since.

Custom Server with DVR:

Existing client needed a better way to manage his office data and access it remotely. He needed to be able limit access to certain data and also run database engines required by 2 different programs he was using. During the process of migration to a better data sharing system he was also interested in a surveillance system. After going over his requests we recommended building a custom server which would provide him with database engine support and permission based file sharing along with remote access over Internet. We built a powerful server but also added a DVR module in it. This way a single machine was able to serve our client as the DVR system as well as the network server.

VPN Network:

One of our current clients expanded his business with a second office. This caused his network to split and he found himself emailing files back and forth between the two locations. He needed to centralize these both locations. We suggested installing VPN (virtual private network) routers at each location. These two devices would create a secure virtual network over an Internet connection creating a one large network therefore making all resources accessible to all users.

Surveillance Solution:

New client wanted to equip their front desk person with a live picture of outside the doorway. This way the employee could see who is outside before opening the door. He had an existing DVR system with randomly going offline and not recording. Upon inspection of client’s equipment and review of his needs, we suggested installing an outdoor camera and replacing the old DVR system. We would split the video feed for the outdoor camera so a single wire can be connected to a front desk monitor and the other can connect to the DVR system.

E-Mail Management:

One of our current clients with every single gadget under the sun contacted us to ask for a better way to manage emails. He wanted to be able to organize them across all devices. We recommended using IMAP protocol in connection with switching to our hosting services. This would provide him with a large mailbox online which he could sort and organize from any of his devices. Since all devices would be accessing the mail on the cloud it would also mean changes would apply to all machines configured with the IMAP protocol.